National Helpline Advisor (Working from Home)

  • Location
    Liverpool, Merseyside
  • Job type
    Temporary contract
  • Industry
    Call Centre and Customer Service
  • External Reference
  • Category
    Public Sector - Public Sector

Call Centre Customer Service Advisor

Adecco are working in partnership with Serco to recruit candidates to work as Universal Credit Helpline Advisors from the comfort of your own home.

The role involves taking in-coming calls from the general public with regards to all manner of queries around their UC benefits. This is an open ended temporary position, with no defined end date. The opening hours of the Helpline are 8am - 6:15pm (Mon-Fri) and you would work a 35 hour shift pattern across these opening hours.

Packages includes:

  • An amazing 34 day's holiday

  • Potential to secure a permanent role offering excellent career potential and progression.

  • Benefits Scheme to include online shop discounts, gym membership, eye care vouchers and much more

  • Wellbeing benefits

  • A great starting hourly pay rate of £10.18 per hour

We're eager to hear from candidates who have a passion for helping others and are confident on the telephone taking inbound calls. Apply today on the interview link below to hear more about this exciting opportunity.

Good Luck!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Sophie Standish