Neighbourhood Housing Officer (Temp: Essex)

  • Location
    Epping, Essex
  • Salary
  • Job type
    Temporary contract
  • Industry
    Public Sector and Government
  • External Reference
  • Category
    Public Sector - Housing

A fantastic opportunity has emerged for a Neighbourhood Officer to join one of Adecco Public Sector's leading and most improved Housing Association clients in a temporary post for the next 3-6 months.

The post holder will be working from home (but occasionally needed to attend their Maldon office in Essex) and expected to own a patch of approximately 800-1000 units which will include leasehold and general needs homes. You will be expected to seek out solutions for all customers whatever their needs and will need to be able to think independently and creatively.

Covering a geographical patch in Essex (Maldon, Epping, Grays etc) by car, this is a full time post (35 hours per week, Monday to Friday) and the successful candidate will be expected to have knowledge of/experience in:

* Providing a professional and knowledgeable estate and facilities service to residents in a range of tenures and resolve issues efficiently and effectively.
* Estate Inspections: Inspecting and grading communal areas and estates, raising and following up on appropriate corrective actions to customer resolution.
* Estate and facilities management: Providing a responsive and efficient estate, block and facilities management service to ensure residents' communal areas and neighbourhoods are pleasant, well-maintained and safe places to live.
* Service Charges: Understanding all services and charges provided to estates, properties and communal areas and checking the quality of services provided to ensure these represent value for money.
* ASB: Tackling and reducing the effects of anti-social behaviour on estates and in communal areas.
* Ensuring agents comply with contractual obligations and monitor the quality of work.
* Housing sector knowledge: including knowledge around property management, service charges, health and safety, personal safety and working with vulnerable people.
* Monitoring the financial costs of managing properties and scrutinise service charges (desirable).

Please note, you MUST be a car driver with your own vehicle to apply for this post.

Only applicants who feel they meet the above criteria, and can start on short notice (2 week's notice period maximum) need apply for this role as the client is keen to fill this vacancy as soon as possible and conduct interviews before the end of July 2022.

To speak to a recruitment expert please contact Robin Turner