Neighbourhood Specialist

  • Location
    Liverpool, Merseyside
  • Salary
  • Job type
  • Industry
    Public Sector and Government
  • External Reference
  • Category
    Public Sector - Housing

Are you a Housing professional looking for your next opportunity?

Role: Housing Officer

Salary: £31,150

Type: 9 Month Contract - 35 Hours a Week.

Location: Liverpool

We are excited to be working with one of our leading public sector clients who strive to make a difference for the people who live in their neighbourhoods. Our client has strong values so if you are trustworthy, inspiring, and ambitious with a desire for learning this might be the role for you.

The role of Housing Officer will see you deliver face to face customer services in neighbourhoods, work collaboratively with other teams to deliver the neighbourhood plan objectives and ensure our landlord requirements are met.

Key duties include:

  • Regular estate inspections responding to customers with face-to-face visits.

  • Listening to customer views, encouraging resident involvement, and making recommendations for how the organisation can respond

  • Develop effective partnerships with additional front facing service providers operating in the neighbourhoods

  • Provide a comprehensive tenancy management service

  • Carry out visits to customers in arrears and support the Income team

The ideal candidate will have a strong understanding of Housing laws and regulations as well as experience delivering face to face customer service. Experience of developing partnerships working with support agencies, local authorities and community groups is key as is having an understanding of the economic and political context of the neighbourhoods.

Good IT skills and a Full UK Driving license are essential.

If you feel you meet the above criteria or are interested in learning more about this exciting new opportunity in further detail, please get in touch.

To speak to a recruitment expert please contact Sam Headey