Adecco have the plesure of working with a well establised companyin Blackpool who are looking for a Business Developemt Executive to join there fast growing company.
Requirments
� Reports to Account Handler Team Leader
� Liaises with Consultants and specific insurer contacts
Working Relationships:
� Consultants
� Regional Sales Leader
� Team Members
� Insurers
Overall Objective of Job:
- Manage and call portfolio of data on CRM platform - to assist in growth of portfolio of clients
- Liaise with Account Handler Team Leader to ensure on-going high standard of service levels
- To support one or more Consultants in their efforts to
- Develop new client opportunities in a manner which is compatible with the principles of "Treating Customers Fairly"
- Increase new business sales revenue
- Comply with all regulatory requirements
Duties and Key Responsibilities:
- Retain, service and grow existing client base of data giving quality advice, valued contact, ensuring you provide top quality proactive customer service at all times
- Organise and manage own workload to provide a consistent, high quality service through peaks of pressure.
- Have appropriate written and telephone contact directly with insurers, whenever appropriate
- Routinely and consistently follow procedures and compliance requirements, as published, suggesting improvements whenever appropriate.
- Prioritise and take proactive responsibility for own workload in accordance with the published procedures, including taking ownership of tasks and enquiries, identifying problems and suggesting solutions
- Keep consultants and line management up dated with progress towards agreed deadlines, and communicate clearly in all directions on work related matters
- Ensure all client requirements are dealt with promptly and records updated
- Observe and adhere to TCF responsibilities
- Work as part of a team and accept a shared responsibility for colleagues' workloads, to ensure that workload imbalances are managed effectively and do not impact negatively on customer service
- Adhere to the Company's Training and Competency Scheme and maintain an individual development log (IDL)
- Maintain an agreed level of competency to Company and FCA standards and to maintain continuous professional development in order to maximise potential
Knowledge and Experience Required:
- You will have good organisation skills, be results driven, self motivated and confident.
- Ideally have experience of outbound telesales environment achieving a minimum 120 good sales calls per day.
- Previous use of SALESFORCE / CRM databases would be preferable
- Good IT skills and sound knowledge of Microsoft Office (outlook, word, excel etc)
Business, Management and Leadership:
- Good verbal and influencing skills
- Ability to work superlatively and jointly with colleagues across the business
- Energy, enthusiasm, a 'can do' attitude and resilience
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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Please apply with your CV to:
Mark Nicholls