Night Shift -Customer Service Advisor

  • Location
    Kettering, Northamptonshire
  • Salary
    £21,600.00/Year
  • Category
    Sales & Retail - Customer Service Advisor
  • Job type
    Permanent
  • Industry
    Sales and Retail
  • External Reference
    JN-102019-99644

We have a unique opportunity for a night shift Customer Service Advisors. Our client is looking to recruit several enthusiastic Customer Service Advisors to join their expanding team. This is a fast-paced role dealing with a variety of calls, previous customer service experience is required.


Working 37.5 hours per week from a Sunday night through to Thursday night - 7.5 hours per shift between the hours of 10pm to 7am.


Salary - £21600


Location - The company is currently based in Kettering but moving to Corby at the start of 2020.


Duties will include:



  • Handling incoming calls.

  • Booking engineer service visits.

  • Identifying and ordering spare parts.

  • Assisting with trouble shooting.

  • Providing pre purchase advice.

  • Cross selling warranties.


The successful candidate will be customer focused, have soft selling skills, a structured approach to hitting goals and deadlines, excellent telephone communication skills and the ability to work under pressure.


A good degree of computer literacy is a must alongside previous customer services experience.


In return you will receive a competitive basic salary and a great range of benefits including:



  • Bonus scheme

  • Enhanced holiday entitlement

  • Contributory pension scheme

  • Access to a reward website with discounts on retailers, holidays etc

  • Training and development opportunities


Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Jacky James