NWAO Administrator (AO)

  • Location
    Liverpool, Merseyside
  • Salary
  • Job type
    Temporary contract
  • Industry
    Admin and Secretarial
  • External Reference
  • Category
    Office and Secretarial - Administrator

Adecco are looking for temporary administrators to work at the Home Office in Liverpool. To be successful you will have a keen eye for detail, good customer service, the ability to multitask, organized and work well under pressure as well as enjoy communicating with a wide range of people.


  • Adecco Paid Holiday and Boost Benefits offering discounts on products

  • Learning and development tailored to your role

  • An environment with flexible working options

Role Overview

  • Staffing the Reception counter, acting as the person customers and stakeholders go to when they arrive (this will involve being in the office for 8am a few days a week, and usually one evening a week until 7pm at the latest)

  • Contacting DMs, and any other relevant parties, to let them know when applicants have arrived

  • Escorting applicants, and any stakeholders, to and from the interview rooms to the waiting area

  • Booking in applicants for their asylum interviews, in line with Tasking Priorities, with information taken from a national Tracker

  • Sending the appropriate request for interpreter forms to ILSU for each interview

  • Producing asylum invitation letters on CID/ATLAS

  • Follow Minors Triage SOP and progress cases to decision ready stage in line with SOP. Update CID/Atlas and team spreadsheet to reflect action taken.

  • Attending the office to print out asylum invitation letters, PIQs, and any other relevant correspondence.

  • Conduct general administrative tasks, deal with correspondence received electronically via team inbox/e-fax and manually with physical post received in office.

Relevant Skills

  • Experience leading a team

  • Good IT knowledge ideally word and excel

  • Excellent customer service/admin skills

  • Ability to adapt to a fast-paced working environment

  • Good with working as part of a team

  • Ability to adhere to strict guidance and policies.

Security Clearance Due to the nature of the work CT will require security clearance

  • Resided in the UK for the last 3 years

  • Have a *current* British Passport or settlement status due to the sensitive nature of the work

  • NI Number

  • 2 x proof of addresses (all in uk)

  • 5 years full history with no gaps of more than 1 month

  • 3 years solid reference with no gaps of more than 1 month

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

To speak to a recruitment expert please contact Kayleigh Nicol