NWAS Caseworker Liverpool (AO)

Duration: to start once security clearance is obtained and it will be 12 months

Hours: 37 hours working Monday to Friday 9-5pm

Adecco are looking for temporary administrators to work at the Home Office in Bootle. To be successful you will have a keen eye for detail, good customer service, the ability to multitask, organized and work well under pressure as well as enjoy communicating with a wide range of people.

Benefits

� Adecco Paid Holiday and Boost Benefits offering discounts on products

� Learning and development tailored to your role

� An environment with flexible working options

Role Overview

� Follow Minors Triage SOP and progress cases to decision ready stage in line with SOP. Update CID/Atlas and team spreadsheet to reflect action taken.

� Attending the office to print out asylum invitation letters, PIQs, and any other relevant correspondence.

� Conduct general administrative tasks, deal with correspondence received electronically via team inbox/e-fax and manually with physical post received in office.

� Covering, and responding to, emails in the various Workflow inboxes

� Issuing PIQs and SEFs as and when required

� Updating the national Tracker with which case have been allocated to DMs

� Telephoning app and reps as and when required

Relevant Skills

� Experience leading a team

� Good IT knowledge ideally word and excel

� Excellent customer service/admin skills

� Ability to adapt to a fast-paced working environment

� Good with working as part of a team

� Ability to adhere to strict guidance and policies.

Security Clearance Due to the nature of the work CTC will require security clearance

� Resided in the UK for the last 3 years

� Have a *current* British Passport or settlement status due to the sensitive nature of the work

� NI Number

� 2 x proof of addresses (all in uk)

� 5 years full history with no gaps of more than 1 month

� 3 years solid reference with no gaps of more than 1 month

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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