Office Manager

  • Location
    Stockport, Greater Manchester
  • Salary
    £ 27000 - £ 35000 / Year
  • Category
    Office and Secretarial - Office Manager
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

Office Manager £27,000 - £35,000

Manage a team of Administrators, Receptionists and Secretaries;

The scope of this role requires an experienced individual who can operate at supervisory level and work with people at all levels (initially at one office and then others locations also as the business grows in line with its strategy) to:

� Provide a professional customer service led Administrative, Receptionist and Secretarial service to the business where and when required.

� Drive efficiencies to improve the delivery, quality and cost effectiveness of support services, both internally and externally.

� Set clear objectives, utilising the business' performance management framework.

� Ensure the business embraces its corporate social responsibilities including working to recognised environmental standards.

� Have an understanding and interest in IT applying it to the benefit of the business to deliver increased productivity and improvements to working practices.

To be responsible for all aspects of facilities management to ensure the maintenance, cleanliness, safety and security are operated and maintained to the highest standards at all times.

Responsibilities include but are not limited to the following:

Health and Safety

� Support relevant induction and refresher training, when requested by HR, for all colleagues and new starters; First Aiders and Fire Wardens, ensuring compliance with relevant H&S legislation

� Coordination and administration of the DSE self-risk assessment forms and provide solutions and follow-up as required

� Undertake and maintain risk assessments for all Facilities activities, office space, evacuation and use of equipment.

� Constantly evaluate and assess business's needs to ensure compliance and standards are maintained.

Contractor & Supplier Management

� Day to day responsibility for all Facilities supplier/insurance contracts to include; contract negotiation and the management of performance and service quality reviews.

� Procurement of office supplies and services to ensure best value for money.

� Annual review and audit of suppliers and services provided to the business.

� Sign off/approve invoices where appropriate within areas of responsibility.

Colleague supervision

� Day to day management of Administrative, Reception and Secretarial teams liaising with Fee Earners, as required, to better understand and deliver their requirements.

� Monitor workload and re-assign duties as necessary to ensure adequate

cover/support is provided at all times

� Develop, deliver and maintain a suitable 'Continuous Improvement Plan' to improve services and processes within the business.

� Meets quality and deadline standards by the effective use of job scheduling practices.

� Support the on-going development and be primary point of contact in the event of the Business Continuity Plan being activated for any of the business's offices.

� Support and develop direct reports in line with their career aims/goals via performance management framework.

� Monitor and manage attendance/absence levels, conducting return to work interviews with support of HR as required

� Participate in recruitment and selection of team colleagues as and when vacancies arise

� Actively promote the business's core values - SPIRIT


� Knowledge and experience of the facilities management and a good understanding of Health and safety processes and procedures.

� Experience of line management and supervision of colleagues, with excellent organisation and prioritisation of own and team tasks and responsibilities.

� Experience of managing multiple office locations (in readiness to support the business's growth plans)

� A strong background working in a legal environment, managing Secretarial and Administrative teams, gained through 3 or more years' experience.

� Flexible approach with capacity to take on a variety of tasks working across all aspects of the business, undertaking other duties as required.

� Ability to maintain confidentiality at all times.

� Common sense approach to problem solving with positive solutions.

� Ability to implement change

� Ability to identify and drive office management efficiencies

� Excellent time management and organisational skills

� Negotiation skills

� Excellent verbal and written communication skills

� Good working knowledge of Microsoft Office and general IT skills

� Willing and able to be flexible to work outside normal office hours when required from time-to-time

� Be willing to travel to other sites, as and when they come available, in line with our growth plans and business strategy

Need to have own car.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Paige Harris