On site Support Technician

  • Location
    York, North Yorkshire
  • Salary
    £ 23000 - £ 25000 / Year
  • Category
    IT - IT
  • Job type
  • Industry
    IT and Telecoms
  • External Reference

About the role:

An opportunity has become available on a full-time permanent basis within our client rapidly expanding Technical team.
They are looking for a dynamic Support Technician that will be based on site at a School in the local York area.
The ideal candidate will have experience providing technical support within an Education environment and supporting customers with Windows and Google G Suites.

  • To provide ICT technical support, advice and guidance across the school.

  • To manage and ipmaintain the schools ICT equipment including overseeing the health of eqment and devices.

  • Installation, configuration and deploy equipment

  • General basis ICT support such as password changes, printer issues and set ups.

  • To manage expectations of the school, keeping them informed and up to date with process.

  • To demonstrate a willingness to work flexibly, sometimes outside of normal core hours, in response to service demands as agreed

  • To contribute to the ethos of the school, in all areas of contact and responsibility, in relationships with staff and pupils

  • To support the school staff policies and procedures.

  • To perform such other tasks as may reasonably be required by the Head Teacher or Senior Leadership Team

  • Proactively monitoring and prioritising IT problems and escalating where necessary

Key Skills

  • Ideally an understanding of Windows 10, wireless networks, smoothwall, IOS devices, MDM, Google G-Suite

  • Experience in working closely with customers and providing excellent customer service.

  • Have sound technical ability

  • Have strong attention to detail

  • The ability to learn quickly and exercise initiative

  • On Site Support Technician

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Danielle Robson