Operational Support Coordinator

New
  • Location
    Worcester, Worcestershire
  • Salary
    £ 18000 - £ 19500 / Year
  • Category
    Office and Secretarial - Receptionist
  • Job type
    Permanent
  • Industry
    Office and Secretarial
  • External Reference
    JN-072021-195088

Job Title Operations Support Co-ordinator



Job purpose Act as first point of contact for our company. Providing administrative support across the organisation. Welcome guests and greet people who visit the business. Co-ordinate front-desk activities, including distributing correspondence and redirecting phone calls.



Working hours Monday to Thursday 8.45 am to 5:15 pm Friday 8.45 am to 5 pm [Lunch allowance = 1 hour each day] Holiday entitlement 20 days plus Bank Holidays pro-rata.



Responsibilities



  • Greet and welcome guests as soon as they arrive at the office

  • Direct visitors to the appropriate person and office

  • Answer, screen and forward all incoming phone calls within three rings.

  • Housekeeping to ensure all Worcester HQ rooms are cleaned so that they are tidy and presentable. Ensuring all necessary stationery and brochures are in place for Training rooms and Reception.

  • Provide basic and accurate information in-person and via phone/email

  • Receive, sort and distribute mail/ courier deliveries and handle the distribution of all outgoing mail.

  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

  • Update calendars and schedule meetings

  • Keep updated records of departmental staff office movements for Personnel.

  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

  • ISO non conformance monthly check.

  • Ensure all filing is up to date.

  • Provide refreshments for any meeting ensuring the Kitchen is presentable at all times.

  • Maintaining supplies (milk, tea etc.) at Head Office and those also required for training delegates at all other branches. Personal Qualities:

  • Proficiency in Microsoft Office Suite

  • Hands-on experience with office equipment (e.g. fax machines and printers) * Professional attitude and appearance

  • Solid written and verbal communication skills

  • Ability to be resourceful and proactive when issues arise

  • Excellent organisational skills

  • Multitasking and time-management skills, with the ability to prioritise tasks

  • Excellent customer service attitude


If you enjoy dealing with people on a daily basis then this is the role for you so please apply today.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Nicholas Badger