Operations Analyst

  • Location
    London, Greater London
  • Salary
  • Category
    HR, Sales and Management - Operations Management
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

Operations Analyst
£32k Salary
Based - Charlton, London SE7
Mon - Fri 9am - 6pm
Immediate start
IT literate (advanced Excel)

The Operations Analyst team are now seeking a talented Operations Planning Analyst to join the team based in Charlton (near North Greenwich). This role is part of a team responsible for supporting Operational Management in the identification and execution of short to long term human capital planning, budgeting, and efficiency modelling. This is the perfect next step for an experienced Analyst looking to move into a role that will have real business impact within a fast growing, complex, multi-site business.


  • Deliver weekly short to medium term FTE requirement forecasts & clearly communicate resourcing recommendations to Operational Management

  • Ensure shift planning aligns to forecast activity requirements & service levels

  • Design & deliver weekly performance reporting that can be used to feedback into forecasts & highlight areas for improvement

  • Maintain headcount forecast tools, ensuring driver assumptions are regularly challenged & that they reflect our high service level standards

  • Proactively identify & quantify opportunities to drive service &/or efficiency improvements

  • Deliver regular long-term forecasts to drive recruitment strategies & support group financial forecasting processes

  • Deliver adhoc analysis to support Operations Managers

  • Create budget in coordination with Ops management

  • Reforecasting quarterly

  • Build individual performance reporting

  • Maintain KPI dashboard


  • Proven success in a similar analytical role

  • High level of numeracy & data analysis skills

  • Advanced Excel user

  • High level of commercial acumen & a proactive approach

  • Confident communicator

  • Database mining skills, advanced

  • Presentation creation, generating sophisticated reporting tools

  • Workforce/Resource Planning experience a major plus


  • Performance bonus schemes dependant on the type of role you are in

  • A pension that both you and the company contribute too

  • A portal with an array of discounts on things like theme park and cinema tickets

  • Our famous staff discount along with exclusive staff sales

  • Private healthcare for you and your family

  • Flexible working

  • A chance to be part of a fun and caring team that support each other

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact James Wolland