Operations Planning Manager

  • Location
    London, Greater London
  • Salary
  • Category
    HR, Sales and Management - Operations Management
  • Job type
  • Industry
    Sales and Retail
  • External Reference

Operations Planning Manager
£50k salary + bonus
Based - Charlton, SE7
Mon - Fri 9am - 6pm
Immediate start
Advanced Excel required


To manage the Operations Planning Team and provide detailed analysis to the Operational Management


  • Manage the local Operations Planning team

  • Build strong relationships with HR & Operational Management

  • Deliver weekly short to medium term FTE requirement forecasts & clearly communicate resourcing recommendations to Operational Management

  • Ensure shift planning aligns to forecast activity requirements & service levels

  • Design & deliver weekly performance reporting that can be used to feedback into forecasts & highlight areas for improvement

  • Maintain headcount forecast tools, ensuring driver assumptions are regularly challenged & that they reflect our high service level standards

  • Proactively identify & quantify opportunities to drive service &/or efficiency improvements

  • Deliver regular long-term forecasts to drive recruitment strategies & support group financial forecasting processes

  • Deliver ad hoc analysis to support Operations Managers

  • Create budget in coordination with Ops management

  • Reforecasting quarterly

  • Build individual performance reporting

  • Maintain KPI dashboard


  • Industrial Engineering background

  • Proven success in an analytical role

  • High level of numeracy & data analysis skills

  • Advanced Excel user

  • High level of commercial acumen & a proactive approach

  • Confident communicator

  • Database mining skills, advanced (SQL)

  • Presentation creation, generating sophisticated reporting tools

  • Workforce/Resource Planning experience

  • Power BI is a plus

  • Python is a plus

  • MS Access is a plus

  • Italian language knowledge is a major plus


  • Performance bonus schemes

  • A pension that both you and the company contribute too

  • A portal with an array of discounts on theme park and cinema tickets

  • Our famous staff discount along with exclusive staff sales

  • Private healthcare for you and your family

  • Flexible working

  • A chance to be part of a fun and caring team that support each other

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact James Wolland