Operations Trainer

  • Location
    Chester, Cheshire
  • Salary
    £ 20000 - £ 25000 / Year
  • Category
    Sales & Retail - Business Development
  • Job type
    Permanent
  • Industry
    Sales and Retail
  • External Reference
    JN-012019-46876

Job Purpose


The main purpose of the role is to design, deliver and implement bespoke training programs across operational areas, using different training methods and taking into account different learning styles to engage, motivate and meet the training objective.


A key part of the role is to deliver classroom training and coaching to new team members through an induction programme across operational areas.


To identify and provide skills development and refresher training to existing team members, to include soft skills such as sales, negotiation, complaint handling, customer service and team manager training.



Essential


= Experience of delivering training within an office or retail environment


= A passion for the training and development of others


= Proven track record of meeting objectives


= Self-motivated with the ability to work on own initiative and prioritise own workload


= Successful track record of writing and delivering a wide range of training, including technical, system and soft skills


= Experience of coaching & developing others


= Experience in the design of training courses, materials and workbooks


= Development of structured and effective evaluation of


= group training


= Intermediate level in Microsoft Office:


- Word


- Excel


- PowerPoint



Desirable


= Advanced PowerPoint skills


= Experience of working with an LMS and E-learning system



Although we work hard, we also believe in rewarding that hard work. In addition to salaries, we offer a generous benefits package including:


= 33 days' holiday (including bank holidays)


= An additional day off during the week of your Birthday


= Annual bonus scheme


= Staff pension


= Private Medical


= Death in Service payment


= Subsidised park and ride passes


= Enhanced Maternity and Paternity pay


= Long service awards - cash payments and increases in holiday allowances


= Staff discount on cottage holidays


= Free worldwide travel insurance (including family members)


= Wellness extras, including free annual flu jabs, reflexology sessions and free fruit supplied in the office

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Lauren King