Order Entry Administrator

  • Location
    Chester, Cheshire
  • Salary
  • Category
    Office and Secretarial - Data Entry
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

As an Order Entry Administrator you will be responsible for delivering an excellent service by processing all customer orders efficiently and accurately, ensuring customers are provided with a first class, professional service.

Principal Duties

  • Accurate data entry of customer orders on to the system, ensuring accuracy and speed

  • Answering overflow calls and dealing with as necessary, taking messages or forward calls accordingly

  • Working to department KPI's measuring quality and quantity

  • Maintaining product information to ensure accuracy when ordering products and accessories

  • Liaising with other departments and team members to resolve queries in a responsive and efficient manner

  • Working as part of a team with a flexible approach to working activities to ensure the best possible customer service is provided

  • Work positively with colleagues to support each other to ensure a smooth customer journey

  • Support the Team Leader with additional activities to benefit the team and wider organisation.

Experience, Knowledge and Skills:

  • Calm and professional approach to all aspects of work

  • Strong computer literacy skills

  • High attention to detail

  • Excellent communication skills with the experience and ability to adapt style and approach to suit the situation

  • Willingness to work flexibly and ability/commitment to work as part of a team and on your own initiative.

Hours of work are 8.30am - 4.30pm or 9.00am - 5.00pm Monday to Friday

This is initially a temporary position.

Please call Pippa on 01244346674 to apply or for more information

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Pippa Shaw