Outbound Customer Service Agent Part time

  • Location
    Droitwich, Worcestershire
  • Salary
  • Job type
  • Industry
    Call Centre and Customer Service
  • External Reference
  • Category
    Sales & Retail - Customer Service Advisor

Adecco Worcester are currently recruiting for a Outbound Customer Service Agent

Apply today !

Location: Droitwich

Salary: £18K

1 year FTC

Working Full time 09:00 -15:30

Package : 30 days holiday + Bank holiday

Job Title : Outbound Customer Service Agent (initial 1year contract)

Job Description :

To further grow our business we require Outbound Customer Service Agents to contact new, potential and existing customers to introduce / re-introduce products and services. A major part of this will be following up on the mass mailing of our new catalogues to existing customers. This will involve gaining information to better understand a customer's needs, provide quotations and send any samples requested. All information will require to be meticulously logged in our CRM system.

Key Responsibilities:

You will have the following skills, experiences and attributes...

  • Having a friendly and engaging personality.

  • Comfortable working with range of different people.

  • Should have a confident manner.

  • Excellent Telephone Manner.

  • Able to work as part of a sales team.

  • Be able to demonstrate excellent Customer Service

It would be also advantageous to have a working knowledge of SAP ERP and CRM.

Training will be given on our extensive product range, systems and procedures. You may be asked to visit our head office, so you must be willing to travel on occasions and be part of an exhibition team if required.

In you have any questions regarding the above vacancy please contact Adecco today: 01905 732790

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Nicholas Badger