Owner Relations Expert

  • Location
    Windermere, Cumbria
  • Salary
  • Job type
  • Industry
    Travel and Tourism
  • External Reference
  • Category
    Hospitality, Tourism & Travel - Travel & Tourism Services

My Client who have the largest collection of luxury properties in the Lakes are looking for an Owner Relations Expert to join a friendly professional team.

Working as part of our passionate team, your role as a Owner Relations Expert is responsible for developing and maintaining strong relationships with property owners across the Brand by providing a service for the of hours support. This will enable you to maintain high owner retention rates whilst controlling and improving the quality of properties within the portfolio.

Essential Skills:

▪ Previous experience in a customer service role.

▪ Outstanding communication skills - both written and verbal

▪ Strong problem solving skills

▪ Excellent negotiation skills with a commercial mind-set

▪ Able to build, manage and maintain strong relationships

▪ IT literate and able to learn new skills


  1. Private medical insurance

  2. Death in service

  3. Worldwide Travel insurance

  4. Discounts with partner retailers

  5. Birthday day off

  6. Enhanced maternity and paternity pay

  7. Staff discounts on holidays

  8. Friends and Family discount on holidays

  9. 33 days holiday including bank holidays

  10. Profit Share scheme

  11. Long service awards

  12. Cycle to work scheme

Salary: £21,000

Working Hours: This position will cover 40 hours per week working Monday - Saturday 9am-5.30pm with a day off in the week.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Sam Wates