• Location
    Sittingbourne, Kent
  • Salary
  • Category
    Office and Secretarial - Administrator
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

Our client is a global business based in Sittingbourne; they are looking to fill the role of a Part time - Customer Service Call Coordinator.

This role requires you to work within a small team of coordinators; you will be working in a professional yet friendly team in a bright, modern office environment. The client has an on site free gym, subsidised canteen, free parking and various other facilities and benefits.

This is an on-going assignment that offers training and development for candidates who are looking to grow their customer service skills in a corporate organisation.

  • Working partime - 25 hours per week.

  • Days of the week - Mon - Fri

  • Hours - 09:00 - 14:00

  • Working 1 Sat per month 09:00 -13:00


  • On going patient liaison making between 60 - 70 calls daily

  • Updating records, both paper and systems as required

  • Answer incoming telephone calls and taking appropriate action

  • Placing orders for products on the system accurately

  • Agreeing delivery dates with customers

  • Assisting with queries on orders and deliveries

  • Participation in Saturday morning rota (1 in 4 weekends)

  • Provide a high level of customer service in every contact

  • Working shift patterns 09:00 - 14:00

  • Working 25hours weekly


The ideal candidate will be expected to :

  • Have experience in face-to-face and/or telephone customer service role

  • Possess excellent customer service skills

  • Good knowledge of administration processes

  • Excellent telephone manner

  • Competent use of computers

  • You must have the ability to work accurately and have a keen attention to detail

  • Have highly developed interpersonal and organisational skills

  • Speed and accuracy will be required for this role

    This is a great opportunity to become part of a great team and company.

    If you can deliver and demonstrate a positive "can do" attitude; Please apply NOW!!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Please apply with your CV to: Modupe Sofowora