Part Time Customer Support Advisor

  • Location
    Sunderland, Tyne And Wear
  • Salary
  • Category
    Sales & Retail - Customer Contact
  • Job type
  • Industry
    Sales and Retail
  • External Reference

Adecco are working in partnership with a market leading client that is looking to recruit experienced customer service advisors on a temporary basis. Our client are currently going through a big change and we are looking for great customer service candidates.

Responsibilities and duties of this position include:

  • Operative effectively with in customer centre environment

  • Liaise with customers via email and telephone

  • Provide a warm and friendly point of contact

  • Build an instant rapport with customers

  • Understand the nature of the enquiry

  • Provide excellent customer service

  • Accurate record keeping and data entry

Essential Skills & Experience
* Working within a customer service environment
* Ability to work to targets
* I.T literate and competent
* Maintaining high standards of professionalism
* Presenting a friendly & polite manner
* Consistent delivery of quality & attention to detail
* Enthusiasm for customer service & satisfaction

Working hours are evenings working from 17.30pm - 22.30pm (Working 5 days out of 7, flexibility is also required depending on business needs)

This is a temporary role.

For more information or to arrange an interview contact us today.

The Adecco Group UK & Ireland is an equal opportunities employer

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Joel Hall