Parts Person

  • Location
    Wymondham, Norfolk
  • Salary
  • Job type
  • Industry
    Manufacturing and Production
  • External Reference
  • Category
    Construction & Property - Rapairs and maintenance Co-ordinator

We are Delighted to be working with one of the largest Dealerships in Construction Equipment. This is great for someone who wants career progression and is wanting to develop some existing skills. They deal with Construction, Industrial and Recycling & Waste Machinery products.

Main Purpose of the Role:

The main purpose of this role is the back counter but also to offer assistance in all sectors of the Parts department on an as and when basis, one of the other main sectors being the retail counter during any busy periods.

Hours - 42.5 per week monday to friday 7:30am - 5pm


� Build strong and positive relationships with engineers

� Present a professional image and portray a polite and courteous manner at all times

� Return all telephone messages promptly and efficiently

� Ask all necessary questions to ensure engineer/customer obtains the correct Part/s

� Transfer stock deliveries to bin location on arrival to maintain correct off the shelf availability

� Empty the VOR box daily and distribute Parts accordingly, i.e. to van delivery rack or customer collection rack or service counter.

� All delivery notes / Parts to be check and booked in on our computer system promptly and efficiently

� Ensure that appropriate company paperwork is produced to keep a record of customers requirement and place in the correct place i.e. van delivery rack or customer collection rack

� Locate non stock items into bins and add the new location to the computer

� Attend service counter area and take orders/enquiries from service engineers

� Ensure Parts for service jobs are picked and ready for engineer

� Process job cards that have been returned by engineer and ensure that the correct Parts are left on the job cards and return to stock parts that are not required

� Ensure company credit control procedures are maintained at all times

� Parts department to be kept clean and tidy at all times i.e. walkways and gangways to be kept clear and free of hazards

� Yard to be kept clean and tidy

� Keep front counter and foyer tidy

� Operate fork lift in a safe and responsible manner

� Carry out all work practices in line with company health and safety policy

� Meet and exceed customer expectations whilst maintaining profitability

� Analysing and Investigating, ability to gather information systematically to establish facts and principles for problem solving

� Commercial Awareness, ability to understand the commercial realities affecting the organisation

  • Flexibility, ability to adapt successfully to changing situations and environments

  • Initiative and Self-Motivation, ability to act on initiative, identify opportunities and be proactive in putting forward ideas & solutions

Personal Attributes:

� Capable of delivering results under pressure and to strict deadlines

� Quality focused

� Honest, reliable, trustworthy, good time keeper

� Ability to be professional, cheerful, co-operative at all times

� Ability to be motivated and customer focused

� Clean driving licence and good driving record (if applicable)

� Full driving, Fork Lift Truck driving licence (training will be provided)


� Attractive rates of pay

� Pension scheme

� 22 days paid holiday + bank holidays + 1 day for every 5 years completed service

� Contributory medical insurance scheme

� Death in service company life assurance

� Merchandise purchases at cost

� Sickness scheme

� Perkz employee benefits

� O2 employee benefits

� Childcare voucher scheme

� Private medical health

� Occupational health

� Learning and development programmes

Career progression

Job Types: Full-time, Permanent

Salary: £25,487.00 per year


  • Additional leave

  • Childcare

  • Company events

  • Company pension

  • Employee discount

  • On-site parking

  • Private medical insurance

  • Sick pay

  • Store discounts

  • Wellness programmes

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Clint Burgess