Patient Booking Co-ordinator

  • Location
    Preston, Lancashire
  • Salary
  • Category
    Office and Secretarial - Sales Administrator
  • Job type
    Temporary contract
  • Industry
    Office and Secretarial
  • External Reference

Preston head office

Full time 37.5 hours per week Monday to Friday Potential Temp to Perm

My client s looking for a patient booking co-ordinator to join their expanding team. Using a Referral & Bookings Management Centre to book patients in for appointments.
Due to the growth of our head office in Fulwood, Preston, we are now looking to expand our team of Patient co-ordinators. Our aim is to be the most responsive to patient needs.

Day to day, you will be the first point of contact (by telephone) for patients, general practitioners and Optometrists throughout the referral process. This role requires regular liaison with primary, community and secondary care providers using a mix of telephone and online e-referral, and in-house IT systems.

You might not have experience in a similar position but that is not essential. What is important to us is your attitude, behaviour and commitment to delivering a superb service.

Your Empathy spelt with a capital E is essential and we value this highly.

You are someone who enjoys telephone work and clearly communicating with all different types of people. It would be useful if you have experience of working with customers and using multiple IT systems. Being obsessed with accuracy and attention to detail is also a preference for excelling in this role from day one.

If you have worked within a regulated industry or healthcare related environment, then that is ideal but not essential.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Caroline Hereford