Payments Assistant

  • Location
    Eastbourne, East Sussex
  • Category
    Banking & Financial Services - Finance Assistant
  • Job type
    Temporary contract
  • Industry
    Banking and Financial Services
  • External Reference


East Sussex

Job Title

Payments Assistant

Pay Rate





12 Month Contract




Purpose of the Role:

To provide guidance and information to clients/their representative on direct payment functions and support them throughout the duration of their Direct Payment.

To provide systems support relating to activities carried out by the department in accordance with County Council policies, processes and procedures and legislative requirements.

Key tasks:

  1. To be adaptable and work across the department in a number of areas.

  2. To deal with inbound and outbound communication relating to work completed by the department, including telephone conversation, email and letter.

  3. To provide advice and guidance to clients or their representative, County Council staff and partner agencies on services provided by the department

  4. To process work received by the department ensuring completeness of information, in accordance with legislation and Council policy.

  5. Maintain accurate records of all interactions regarding clients in the appropriate database.

  6. To complete all tasks that falls under the remit of the post in a timely, efficient and effective manner.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

To speak to a recruitment expert please contact Callum Graham