Payroll Manager

  • Location
    Winsford, Cheshire
  • Salary
    £ 40968 - £ 45909 / Year
  • Category
    Accountancy & Finance - Payroll
  • Job type
  • Industry
    Banking and Financial Services
  • External Reference

We are recruiting a Payroll Service Delivery Manager on behalf of Cheshire Constabulary to work initially on a 12 month assignment. We are looking for candidates with Payroll SME knowledge coupled with the Management skills in a ERP/Shared service setting.


This would be an exciting and rewarding opportunity for an individual to drive forward and deliver our current progress in line with the Payroll and HR Employment Life Cycle on the current Oracle Cloud ERP. The post holder would be focused on overseeing Payroll and to increase optimisation with our current Oracle Cloud functionality and collateral within the Payroll and HR Functions to ensure Service Delivery. The role will work with our partners to provide a focus on the optimisation of our payroll systems, processes and the current service modelling against our service level agreements. The post holder would be expected to manage and lead on various Payroll and HR related projects as part of the current programme of work with system transition over the next 12 months within the Multi Force Shared Service Centre. The role would suit an individual with a strong Payroll subject matter expert background due to the complexities and interdependencies with the HR Employment Life Cycle Service Delivery on Multi Force Shared Service's current t-Police technical infrastructure with the Oracle Cloud ERP Platform.


  • Educated to level 6 in business related subject, or equivalent experience (Payroll Technical Experience/Knowledge/Qualifications required)

  • Substantial Experience of overseeing/managing a ERP Payroll function ideally in a Shared Service setting

  • Managing in a Service Desk/Contact Centre environment or equivalent

  • Substantial working knowledge of the operation of a multi-functional Service Desk or contact centre operation

  • Substantial knowledge of customer service and service management, and industry best practice

  • High degree of accuracy and attention to detail

  • Strong verbal and written communication skills

  • Must be able to manage complex activities at the same time

  • Substantial experience of working in a performance management environment, working to targets and performance indicators

  • Substantial Experience in working in a customer service environment

  • Substantial experience of management and able to demonstrate a capability to lead and manage multi-functional teams effectively and cohesively.

  • Demonstrable skills and experience of applying business change techniques such as service/process improvement or re-engineering, including an understanding of the softer "people" factors.

  • Experience of managing the introduction of service management into an organisation including applying service level management, along with a working knowledge of service management systems and Supporting improvements in the quality of service

Please apply to the advert for immediate consideration or call 01244346674 for further details.

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Please apply with your CV to: Francesca Williams