Print room Manager

  • Location
    Kidderminster, Worcestershire
  • Salary
    £ 11.23 - £ 12.23 / Hourly
  • Job type
    Temporary contract
  • Industry
    Advertising and PR
  • External Reference
    KM02
  • Category
    Industrial & Manufacturing and Production - Manufacturing

Are you a new member of management looking to develop some new skills and develop a new team? Are you ready to work in a fast-paced business and be part of a team that always puts the customer first and work as one team to ensure the task is done? Then Adecco could be looking you to support our internationally renowned client:


RESPONSIBILITIES:



  • Ensuring efficient operation of the service delivery unit by maintaining client governance standards
    � Planning and controlling the production of work / delivery of service through utilising equipment and resources the most economical way
    � Implementing and maintaining effective work-flow processes and strategies, ensuring the most cost effective
    delivery of services
    � Coaching, motivating and developing Service Delivery Operations staff and peers
    � Ensuring contractual requirements and SLAs are understood by the whole team
    � Monitoring and managing team performance against contractual and financial
    expectations
    � Tracking team performance against SLAs and KPIs (e.g. value add, cost savings, cost
    avoidance etc.)
    � Supporting the team operationally to achieve SLAs when necessary


BACKGROUND, EXPERIENCE AND QUALIFICATIONS:



  • Previous experience in customer facing service delivery roles
    � Ability to negotiate and work with senior client managers
    � Proven people management skills
    � Experience of implementing change
    � Ability to convey concepts and ideas effectively to a variety of audiences
    � Proven ability to work under pressure handling multiple tasks to ensure timely
    completion of all activities
    � Computer literate
    � Ability to communicate clearly and concisely, both orally and in writing
    � Sound judgement to identify and resolve problems
    � Ability to work flexibility to cover colleague's absences


Working hours Monday- Friday 08:00-17:30, £11.25 to £12.25 p/hr dependent on experience & duration of role.











Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Jessica Tingle