Product Support Adviser

  • Location
    Braintree, Essex
  • Salary
  • Job type
  • Industry
    Admin and Secretarial
  • External Reference
  • Category
    Office and Secretarial - Administrator

Product Support Administrator

Salary- £23,000

Hours- 5 days a week, one weekend day included!

Location- Braintree

Type- Full time, Permanent

Adecco Harlow are currently looking for a Product Support Administrator to join our clients highly successful, market leading business, who have just moved into their new state of the art offices. In particular this team is known for, not only their hard work but their sense of teamwork and supportiveness and due to their success, they are now looking for a like-minded individual to join!!!

As an overview, you will be responsible for looking after the company's warranty procedures, investigating any areas of concern and liaising with global manufacturers to rectify any problems.

This person will ideally have good customer service skills as well as come from an administration background.

  • Raising warranty claims

  • Ensuring administration spreadsheets are actively worked on and are always kept up to date.

  • Ensuring parts are ordered and checked into the warehouse in a timely manner

  • Assisting with the creation of monthly reports for various aspects of the business.

  • Acting as the initial point of contact for engineers and warranty enquires.

If you want to work within a fun, vibrant and people oriented company and feel as though this position would be a perfect fit for what you are seeking for. Then please apply now!!!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Lowena Hall