Programme Administration Higher Education

  • Location
    London, Greater London
  • Salary
    £ 15.5 - £ 15.78 / Hourly
  • Category
    Education & Childcare - Education Administration
  • Job type
    Temporary contract
  • Industry
    Public Sector
  • External Reference
    JN-032021-173968

We are looking for a Programme Officer to work within one of our Higher Education sectors. The position is to start asap, you must be able to start immediately and available for a minimum of 6 months. Pay would be £15.78ph working Monday - Friday 35 hours per week.


Responsibilities:


The post holder will be a member of a university wide functionally aligned programme administration team to ensure consistent management and delivery of education programmes through providing high quality administrative support. The post holder will support to provisional student interview processes. This will include maintaining up to date local databases, resourcing student interviews through a close liaison with academic staff, sending out Teams invites to candidates (i.e. provisional nursing and midwifery students), managing cancellations, keeping track of attendance. The temp will support two other Grade 4 administrators managing the student online processes. Administrative support to Vice Dean for International.


Support all assessment processes in line with university deadlines and regulations and Faculty and external requirements


Provide education services support to academic stakeholders in line with service-level agreements (SLAs) and key performance indicators (KPIs)


Take responsibility for resolving students' and academics' enquiries, including face-to-face and via email, responding within agreed timeframes and escalating complex enquiries as appropriate


Skills


Excellent written and oral communication skills including the ability to draft Excellent organisation and time management skills documents and correspondence


Strong numeracy skills and ability to analyse complex numerical data


Excellent working knowledge of Microsoft Office packages and the ability to work on new systems


If this is the role for you, then apply today! Only shortlisted candidates will be contacted. Adecco is an equal opportunities provider.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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Please apply with your CV to: Zoe Cox