Programme Officer- Higher Education

  • Location
    City Of London, Greater London
  • Salary
    £ 14.25 - £ 15.86 / Hourly
  • Category
    Education & Childcare - Higher Education
  • Job type
    Temporary contract
  • Industry
    Education and Childcare
  • External Reference

Our client a Higher Education organisation is currently recruiting for a Programme Officer, pay £14.25ph-£15.86ph, start ASAP, duration until the end of 2021, hours Mon-Fri 35 hours per week, location working remotely and on site which is situated in Waterloo.

Focus of the Assignment - For the first month/6 weeks you will be carrying out PA responsibilities to academic staff members in the interim until the client fills the PA post. Subsequently, you will be more involved with coordinating the delivery of interviews for prospective students.


  • Support student lifecycle processes from pre-enrolment activities, through induction and registration to graduation and beyond, utilising systems and databases- e.g. student records systems and virtual learning environments - accordingly, and in accordance with best practice, ensuring consistency of data and identify and resolving issues

  • Support all assessment processes in line with university deadlines and regulations and Faculty and external requirements

  • Take responsibility for resolving students' and academics' enquiries, including face-to-face and via email, responding within agreed timeframes and escalating complex enquiries as appropriate

  • Assist in ensuring that quality assurance requirements and, where required, accreditation requirements are met for relevant programmes, and servicing committees as directed by your line manager.

  • Support student, module and programme evaluation processes in line with current university best practice

  • Actively participate in the development and improvement of the programmes and processes through identifying and suggesting improvements based on user feedback

  • Work flexibly as part of a team, supporting others in times of high volume activity, providing cover and supporting the training and development of new staff members

  • Take responsibility for own performance and development, through agreeing clear performance objectives, maintaining up-to-date knowledge and reflecting on own performance

  • Take personal accountability for the data quality of student records, ensuring records are accurately maintained in accordance with the agreed retention schedules

  • Ensure all work is carried out in a professional and timely manner, with appropriate confidentiality and sensitivity

  • Maintain an up to date knowledge of the data protection requirements and to support Freedom of information and subject access requests

  • Carry out other reasonable responsibilities commensurate with the grading of the post as required

If this is the role for you, then apply today! Only shortlisted candidates will be contacted. Adecco is an equal opportunities provider.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact annie lindsay