Property Management Officer

  • Location
    Barnet, Greater London
  • Salary
  • Category
    Public Sector - Housing
  • Job type
  • Industry
    Public Sector
  • External Reference

An exciting opportunity has arisen for a Property Management Officer to work for a public sector organisation based in East London.

The role is to provide a high quality customer focused tenancy management service to tenants, and all internal and external partners or organisations working with the organisation.

The successful candidate will manage a property portfolio providing a full lettings and property management service, undertaking all aspects of lettings, landlord and property management services as required for a range of tenancy types.

The successful candidate will ideally have 2 years letting and property management experience relating to assured shorthold, and non-secure tenancies, with experience resolving sensitive issues and using tact to calm, mediate and resolve issues. Knowledge of the major factors, influences and challenges facing local government relating to homelessness and temporary accommodation is essential.

Key duties will include:

  • To provide a first class customer focused service that meets or exceeds customer expectations

  • To be responsible for a portfolio of temporary accommodation properties and accommodation managed on behalf of external accommodation providers, carrying out viewings, sign ups and manage terminations as required

  • To deal sensitively with tenants, assisting them to sustain their tenancies and address tenancy breaches, providing advice, support and signposting to clients and breaches

  • Undertake property inspections to ensure tenancies are being conducted and identify and tenancy issues or breaches

  • To assess and regularly review the individual needs of residents, with a view to sourcing and matching alternative housing, supporting residents to move on to more suitable accommodation where possible

  • To identify, report and monitor repairs to properties and effectively manage contractors ensuring effective, efficient and customer focused delivery of services relating to communal areas, facilities and estates

  • To maintain a working knowledge of all relevant legislation, specifically the Landlord and Tenant Act 1985, the Housing Act 1988 and the Housing Act 1996, and health and safety and fire regulations as they apply to landlords and property management

  • to manage and respond to enquiries and complaints from residents and elected members concerning the provision of services

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Sabrina Bigby