Property Specialist

  • Location
    Windermere, Cumbria
  • Salary
    £18,330.00/Year
  • Category
    Hospitality, Tourism & Travel - Hospitality, Tourism & Travel
  • Job type
    Permanent
  • Industry
    Hospitality, Tourism and Travel
  • External Reference
    JN-062021-186770

My Client situated in the heart of the Lake District are looking for a Property Specialist to join there growing and friendly team.



Desirable Experience:



* Commercially minded and able to negotiate and influence.


* Proven ability within a sales environment


* Background in holiday letting industry.



Accountable for the following areas:



� Acting as a first point of contact for Potential New Owners when they call or contact us to discuss letting their holiday cottages.


� Securing a visit with one of our Regional Managers for every property


� Determining the key motivations for holiday letting and establish how the owner has come to contact.


� Making good use of the information gathered you must impress the owner with our knowledge and expertise.


� Ensuring the Potential New Owner leaves the introductory call wanting to work and look to move forward to meeting our Regional Manager.


� Following up with the Potential New Owner after a Regional Manager has visited to answer any further questions, keeping in contact until a contract has been signed.


� Acting as a first point of call for some existing local owners


� Customer telephone and face to face contact


� Dealing with telephone and face to face queries on a range of topics, including but not limited to holiday arrivals, key collections, or problems at the property.


� Face to face contact with potential customers


� Dealing with visitors to the office, who may wish to book a new holiday, ask a question about the area or their property.



Day to Day tasks



� Prepare arrival and departure reports.


� Arrange key collections.


� Prepare Welcome Packs


� Checking of properties ready for arrivals


� Check customer feedback and action.


� Making first night calls


� Make arrangements for maintenance checks where required.


� Identify improvements to quality of properties where required.


� Arranging visits by approved suppliers


� On call cover required usually 1 out of 4 weeks, paid in addition to salary.



Benefits:



1.Private medical insurance


2.Death in service


3.Worldwide Travel insurance


4.Discounts with partner retailers


5.Birthday day off


6.Enhanced maternity and paternity pay


7.Staff discounts on holidays


8.Friends and Family discount on holidays


9.33 days holiday including bank holidays


10.Profit Share scheme


11. Long service awards


12. Cycle to work scheme

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Sam Wates