Property Specialist

  • Location
    Windermere, Cumbria
  • Salary
  • Category
    Hospitality, Tourism & Travel - Hospitality, Tourism & Travel
  • Job type
  • Industry
    Hospitality, Tourism and Travel
  • External Reference

My Client Based in the Heart of the stunning Lake District. is looking for a passionate, dedicated Customer Service candidate to join a growing, friendly, and welcoming team in there Windermere office.

The successful candidate will be working closely with Potential new owners, in person and on the phone booking in meeting with the local Regional Manager.

You will also be responsible for greeting visitors in a professional and friendly manor dealing and acting on queries to a high standard.

Essential Experience Required:

  • Outstanding verbal communication skills
    * A results driven and proven sales achiever
    * Good standard of written work with accuracy and attention to detail
    * Deliver an excellent level of customer service
    * Adapt to changing priorities and multi-task effectively
    * Effective problem solving
    * Deliver a professional and competent service

Day to Day Tasks:

  • Prepare arrival and departure reports
    * Arrange key collections
    * Prepare Welcome Packs
    * Checking of properties ready for arrivals
    * Check customer feedback and action
    * Making first night calls
    * Make arrangements for maintenance checks where required
    * Identify improvements to quality of properties where required
    * Arranging visits by approved suppliers


Private medical insurance

Death in service

Worldwide Travel insurance

Discounts with partner retailers

Birthday day off

Enhanced maternity and paternity pay

Staff discounts on holidays

Friends and Family discount on holidays

33 days holiday including bank holidays

Profit Share scheme

Long service awards

Cycle to work scheme

Salary: £18,330 (Pro Rata, based on 30 hours)

Monday - Saturday 9am-5pm (Saturday on a Rota Basis)

What Adecco can do for you?

We are here to support you through your recruitment process and we offer the following services:

  • Review of your CV to make sure that your application stands out from the crowd

  • First stage interview will be conducted with our consultant using our new Adecco video platform

  • We can arrange interview preparation to support you so you can present yourself professionally and confidently

  • Send you tips on competency based interviewing

  • Help with client research to make sure you are making the right decision for your career

  • Help to negotiate Salary with the client to make sure you get what you deserve

  • We provide a candidate after service , our door is always open and we will check how your new role is going.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Sam Wates