Purchasing & Customer Service Administrator

  • Location
    Workington, Cumbria
  • Salary
    £ 20000 - £ 22000 / Year
  • Job type
  • Industry
    Purchasing and Procurement
  • External Reference
  • Category
    Office and Secretarial - Office and Secretarial

We are looking to recruit a full time, permanent, Purchasing & Customer Services Administrator for an employer of choice on the outskirts of Workington.

Job Description

  • Making sure all of our UK and international customers receive an excellent customer services experience by proactively managing customer enquiries, complaints and orders.

  • Taking orders, keying in details accurately, acknowledge orders and working closely with customers to make sure orders are released and packed in line with lead times & requests.

  • Liasing with shipping agencies, ensuring consignments are collected on time with the correct documents.

This position will also be involved in day to day purchasing activities, including working with freight forwarders to approve shipping requests and chase shipment status/delivery dates and supporting the purchasing function to ensure no out of stocks from bought in goods and raw materials.

Essential Criteria

  • Purchasing experience (preferably is a manufacturing environment)

  • Adept at using microsoft excel

  • Excellent communication skills

  • Solution orientated, self starter who can thrive in a small team

Desirable Criteria

  • Knowledge of MRP systems

  • Educated to A level or equivalent


  • 35.5 hours per week

  • 25 days holiday per annum plus bank holidays

Monday - Thursday 08:30 to 16:45

Fridays 08:30 to 13:15

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Ryan Maulding