• Location
    City Of London, Greater London
  • Salary
  • Job type
    Temporary contract
  • Industry
    Education and Training
  • External Reference
  • Category
    Education & Childcare - Education & Childcare


Location: Canary Wharf

Salary: £13

Duration: ASAP - 6 weeks (high potential of being extended)

Working pattern: arrangements between home and office work - 7 hours per week + unpaid lunch, office only, Hours - 35 per week

Contract type: Temporary

Adecco is currently recruiting for a Receptionist to join a prestigious university based in Canary Wharf.

Roles and responsibilities

  • Provide a customer-centred, approachable and responsive meet, greet and welcome students, visitors and staff as they arrive. In a professional and courteous manner direct customers to the appropriate departments or members of staff.

  • Answer, screen, forward and introduce incoming phone calls, taking messages if required.

  • Provide support for planning, promotion, administration and delivery of events and societies for students.

  • Maintain the reception area keeping it tidy and presentable, including leaflets, newspapers, etc

  • Making sure all parcels and letters are put in safe place or handed to the respective recipient.

  • Use the Access Control system to support and maintain building access, including administering access cards. Updating the systems accurately and providing regular scheduled and ad hoc reports to line manager.

  • Reporting student card issues to Manager and raising barriers when needed.

  • Ensure accurate record keeping in the visitor and student records and other systems as required.

  • Updating details on compass and recording information accurately.

  • Be competent in the effective use of systems and software to help answer and manage enquiries and to share information, such as email ticketing systems, telephony software and MS Office.

  • Provide support for events and activities, as required.


  • A positive and attentive attitude and approach to dealing with customers and working with colleagues.

  • Excellent telephone manner and written and verbal communication skills.

  • Ability to establish an effective rapport with visitors, respond appropriately and communicate information effectively.

  • Proven understanding of the importance of customer care and excellent customer service skills.

  • Ability to remain calm under pressure and effectively deal with challenging situations.

  • IT skills including proven competence in a variety of Microsoft Office packages.

  • Ability to follow organisational procedures, external regulations and legislation.

  • Punctuality, reliability, high accuracy and attention to detail.

  • Ability to always present and act in a professional manner.

If you would like to find out more about this position, please upload your most up to date CV. We will contact all short-listed candidates.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Essanjo Jorge