• Location
    Sheffield, South Yorkshire
  • Salary
  • Category
    Office and Secretarial - Receptionist
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

The following are the core responsibilities of the receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors workload and staffing levels and also your primary role within the team:

� Operating the patient database (SystmOne) to book appointments, issue prescriptions, manage tasks etc.

� Operating and maintaining administrative systems on reception.

� Maintain practice and patient records, keeping all data secure.

� Central point of contact for admin requests.

� Receive and process payments and maintain records.

� Provide admin support for clinical staff, managers and clinical leads.

� Provide cover for the reception team.

� Reception administrative duties.

� Maintain supplies of clinical stationery, e.g. prescriptions.

� General office tasks such as scanning, faxing and photocopying and emailing.

� Personal development and training.

� Building security and complete opening and closing procedure.

� Confidentiality.

� Process and effectively signpost patients to the appropriate healthcare professional depending on the presenting condition

� Answer incoming phone calls, transferring calls or dealing with the callers' requests appropriately

� Process repeat prescription requests

� Initiate contact with and respond to requests from patients, team members and external agencies

� Data entry of new and temporary registrations and relevant patient information as required

� Input data into the patients' healthcare records as necessary

� Direct requests for information, e.g. SAR, insurance/solicitors' letters and DVLA forms, to the Data Quality Team

� Manage all queries as necessary in an efficient manner

� Run system searches for purposes of DNA, smears etc.

� Maintain a clean, tidy, effective working area at all times

� Monitor and maintain the reception area and noticeboards

� Support all clinical staff with general tasks as requested

� Attend Practice and Team meetings

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Linda Reynolds