Receptionist

  • Location
    Stratford-Upon-Avon, Warwickshire
  • Salary
    £ 20000 - £ 24000 / Year
  • Job type
    Permanent
  • Industry
    Admin and Secretarial
  • External Reference
    JN-042022-245187
  • Category
    Office and Secretarial - Receptionist

We are currently recruiting for a Receptionist Co-ordinator for a prestigious client based in Stratford upon Avon. You will be responsible for creating a professional and friendly environment for visitors and staff that are onsite as well as being the reporting line for the junior receptionists.


Benefits:



  • Salary: £24,000

  • Location: Stratford upon Avon

  • Holidays: 25 plus bank holidays

  • X4 death in service

  • Pension - up to 12% employer contribution

  • Shopping discounts


Duties/Responsibilities:



  • Coordinate, oversee and review reception activity, processes, procedures to ensure they meet business requirements, deliver a first class service and comply with Group policies.

  • Lead, manage, motivate and develop direct reports so that they know what is expected, are able to maximise their contribution and realise their potential

  • Coordinate and contribute to department meetings and events to ensure Facilities requirements are met.

  • Requisition and purchase consumables and services to meet agreed requirements in accordance with internal procedures.

  • Greet, direct, advise and inform telephone callers and visitors, in line with policies, procedures and SLAs to ensure they are correctly, efficiently and professionally routed in accordance with their requirements.

  • Administer, organise, communicate and confirm room and taxi bookings to meet customer and company requirements in line with SLAs.

  • Review, analyse and report on reception activity to identify trends, monitor service standards and recommend opportunities to improve the customer experience and service value

  • Deliver short term / one-off projects and activities as required by and to the standards and outcomes agreed with Line Manager.


Skills/Experience Required:



  • Manages and delivers work when faced with multiple demands and changing circumstances, seeks feedback from others and uses it to improve own and team performance.

  • Considers issues from the customers' perspective, gains a clear understanding of their requirements and builds strong relationships to deliver a high quality service that fully meets their needs.

  • Works productively in changing environments, suggests and readily accepts ways to improve own work and responds positively to changes and new ideas.

  • Creates a team environment, provides innovative ideas and challenges self and others to achieve higher levels of quality and output to achieve great results for our business.

  • Understands the organisations services and Guiding Principles and builds technical and business skills and market knowledge to support these effectively and contribute to the department's success.

  • Experience of delivering a front of house/reception service in a corporate environment.

  • Knowledge of front of house processes and procedures.


Shortlisting taking place immediately. Please apply today! 😊

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Rehana Begum