Recruitment Consultant

  • Location
    Harrow, Greater London
  • Salary
    £ 20000 - £ 30000 / Year
  • Category
    HR, Sales and Management - Recruitment
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

Due to our success so far, the Adecco Harrow office have a brilliant opportunity for a spirited and enthusiastic individual to join their ambitious and friendly team.

The primary functions of the position are to ensure your personal sales results contribute to the branch by achieving and exceeding the KPI's set by your manager. This is achieved by identifying potential recruitment opportunities and generating revenue by placing candidates into assignments, either in new or existing accounts.

You will be expected to:

  • Achieve targets as set by your manager

  • Implement business plans as directed by your manager and create personal business plans to achieve objectives

  • Work closely with colleagues to achieve the branch objectives

  • Conduct sales presentations at client meetings

You will need to display the following personal attributes to succeed in the role:

  • Strong desire to succeed and win business

  • Resilience, confidence and ability to work under pressure

  • Strong communication and relationship building skills

  • Client and candidate focus

  • Ability to use own initiative and manage own workload

We will require you to have experience of:

  • Working in an environment that is fast paced and target driven

  • Reaching and exceeding sales targets

  • Working to deadlines

  • Telephone and face to face sales

  • Customer service

We would prefer you to additionally have knowledge of:

  • The recruitment industry

  • Marketing practices

Key Role Responsibilities:

Customer Service

  • Identifies and understands customer's needs including their current and future needs.

  • Interview candidates to assess qualifications, skills, previous employment and availability - match to suitable vacancies/assignments.

  • Maintain regular contact with candidates to continually assess their needs and actively seek suitable work for them.

  • Establish and maintain good relationships with clients through regular contact and visits to ensure a quality service is provided at all times.

  • Develop a detailed knowledge of the nature and culture of all clients' businesses.

Customer Management

  • Conduct client sales visits and make such contact as is necessary to maintain and increase sales.

  • Ensure compliance with any customer defined service level agreements.

  • Plan, monitor and control customer relationship management strategies through the use of SLA's, management information, service reviews and customer service initiatives.

  • Ensure that all clients are in possession of the Company's Terms and Conditions and have completed a H&S assessment.

  • Collate and maintain all client information to ensure correct invoicing.

  • Ensure that all candidates complete the registration process, tax and insurance documentation in line with the company Quality System and appropriate references are taken.

Customer Satisfaction

Manage and deliver excellent customer service by:

  • Providing a warm and professional welcome for all visitors to the branch to ensure that the first impressions and contact with Adecco are positive.

  • Ensuring the client/candidate experience is positive and rewarding in order to encourage them to continue to use Adecco.

  • Co-ordinating and collating candidate assessments and service evaluations.

Business Development/Identifying Opportunities

  • Identify opportunities for local business and ensure the opportunities are met effectively to maximise profitability.

  • Ensure you plan effectively to develop a pipeline of future business at local level.

  • Identify trends and developments in services, prices and delivery models.

  • Generate leads from all possible sources including networking.

  • Carry out direct sales to client prospects and customer service activities.

  • Obtain full details of all vacancies/assignments and understand all of the clients' requirements.

  • Negotiate with clients to set pricing resulting in a positive revenue stream for the business.

  • Increase customer's awareness of the Adecco Group's full product offering.

  • Look for every opportunity to promote the Adecco brand.

How do I apply?

If you'd like the opportunity to work for an amazing company who offer so much towards career and personal development, please apply online (attaching your CV) as soon as possible.

Please only apply if you can drive and have your own vehicle.

Due to the high volume of applications we receive for every advert we place, we are unable to respond to each application individually. Please rest assured that we will contact all applicants selected for interview.

Adecco are an equal opportunities employer.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Please apply with your CV to: Elisabeth Miles