Remote Support Specialist (Work From Home)

  • Location
    London, Greater London
  • Salary
    £ 35000 - £ 40000 / Year
  • Job type
  • Industry
    Manufacturing and Production
  • External Reference
  • Category
    Office and Secretarial - Project Support

A fantastic opportunity has arisen for a Remote Support Specialist that is looking to contribute to the resurgence of an iconic global company. If you speak Italian, it would be incredibly beneficial!

As a Remote Support Specialist you will provide remote and occasional onsite technical support to Kodak customers on high-tech products across Europe.

In return for your hard work, you will be rewarded with a competitive salary, 25 days holiday (plus bank holidays), private health care after 2 years service, invited onto a contributory pension scheme, long service awards, employee assistance program from day 1 and many more!

As a Remote Support Specialist you will need to:

  • Provide remote support to our customers around Europe (Products include Prinergy Workflow, Preps, Pandora, Prinergy Evo, InSite Portals) via phone and remote connection of the equipment onsite.

  • This includes customer calls, call follow up, reporting and providing feedback for improvements in products and working methods in an international environment.

  • The work requires to work in specific 40 hours shifts and occasionally on public holidays. We operate between 08.00 and 19.00 Monday to Friday.

A full job description is available for those who would like a copy. Please be advised that due to the high volume of applications we receive, we are unable to respond to each application individually. This role is an immediate start, so please apply and we will contact you if you have been selected for interview.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Lewis Jacob