Reprographics and Mail operator

  • Location
    Sheffield, South Yorkshire
  • Salary
    £11.00/Hourly
  • Category
    Industrial & Manufacturing and Production - Manufacturing
  • Job type
    Temporary contract
  • Industry
    Industrial and Manufacturing
  • External Reference
    SMAIL01

Are you looking for an exciting new opportunity to work in a fast paced business. Can you adapt to customer facing roles and office admin duties? This role is an exciting opportunity to gain new skills and to develop some of the current skills you have.


Responsibilities:



  • To demonstrate pride and professionalism in all aspects of customer service

  • Develop excellent working relations with clients, demonstrating strong communication skills

  • Consistently exceed client expectations by providing outstanding customer service

  • To relate accurate information to users on the progression of their work

  • To seek feedback on client satisfaction

  • To ensure the Document Services team gather from users and record accurate job ticket information

  • Build relationship with clients and manage their perceptions and expectations

  • Key representative for the team and escalation point

  • Provide expertise in service to advise users on best production approach

  • Demonstrate a working knowledge of the job ticketing process, the recharge process and the process for recording job ticket information into work tracker

  • To comply with the Client Account Procedures Manual and Service Level Agreement

  • To perform any ad-hoc admin requests as requested by managers


Must be available Monday-Friday 09:00-17:30, however a potential start time of 08:30 maybe necessary.


Temporary contract with the potential to be made permanent based on success within role.











Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Jessica Tingle