Reservation Administrator

  • Location
    Ayr, South Ayrshire
  • Salary
  • Category
    Office and Secretarial - Receptionist
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

Adecco has an exciting role in today for a Reservation Administrator to join our local client on a permanent basis. Due to the location you would need your own transport for this position.

Your role will be to provide an efficient and friendly reservation service, build and design tailored and personalised programmes for each guest. Also to promote other facilities available to maximise all revenues to achieve the targets.

You will have many responsibilities in this role, some will include:

* Handle high levels of sales enquires. Including phone calls, emails, face to face and third party booking websites

* Follow up on all proposals and tailor accordingly

* Deliver daily, weekly, monthly and ad-hoc administration and reporting tasks as required within the department

* Response to all enquiries in a timely response

To be considered you must have the following:

* Excellent communication skills, both verbal and written

* Good mathematical skills

* Must be a people person and customer service orientated

* Excellent attention to detail and ability to multi task in a fast pace environment

* Computer literate in Microsoft word, excel and email

* Knowledge or experience of hotel operations and previous sales experience would be an advantage

* Hospitality background would be beneficial but not essential for this role

If the above role is of interest please send your CV in today

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Laura Shields