Resident Services Officer

  • Location
    Kingston Upon Thames, Surrey
  • Salary
    £17.38/Hour
  • Category
    Public Sector - Housing
  • Job type
    Contractor
  • Industry
    Public Sector
  • External Reference
    JN-102019-97342

RESIDENT SERVICES OFFICER


KINGSTON UPON THAMES


MONDAY- FRIDAY 9AM- 5PM


3 MONTH ASSIGNMENT (POSSIBILITY OF BEING EXTENDED)


£17.38 HOURLY RATE (PAYE)


IMMEDIATE



MAIN DUTIES:



  • To be responsible for all housing and tenancy management to a designated geographical
    patch, including lettings (patches may be changed as the business requires), to ensure
    excellent service delivery

  • Proactively working with partners and supporting residents to provide excellent tenancy management services.

  • To provide a visible and positive housing presence, where residents have a dedicated point of

  • To develop improvement plans, actively monitor performance standards and contribute to
    developing strategies and practices to promote excellence and improved service delivery

  • To champion resident and community engagement and customer involvement at all times
    working with residents to develop improvement plans to improve estates and patches



THE IDEAL CANDIDATE WILL HAVE:



  • Experience of working in a social/private sector housing environment or related field

  • Previous experience of tenancy management

  • Experience of dealing with a variety of Housing professionals



*Please apply online with your CV. Please note that only successfully shortlisted candidates will be contacted*











Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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Please apply with your CV to: Maisie Howell