Residential Development Manager

  • Location
    London, Greater London
  • Salary
    £ 40000 - £ 45000 / Year
  • Category
    Construction & Property - Construction & Property
  • Job type
    Permanent
  • Industry
    Construction and Property
  • External Reference
    JN-012019-48912

JOB TITLE Development Manager


SALARY: up to £45,000 per annum depending on experience


LOCATION: Tower Bridge



I am currently recruiting for an experienced Development Manager to join one of my remarkable clients to help run and manage their flagship development!



The post-holder will have principal responsibility for the effective and efficient management of the development. Utilising the staff, contractors and other resources available the highest quality of management, commensurate with the requirements imposed on the Landlord and Lessees is to be achieved and to meet the management obligations imposed on the company in its capacity as Manager/Managing Agent.



SCOPE OF JOB



Main responsibilities:



  • Delivering effective service levels, and acting as the representative towards Lessees and Developer clients as appropriate, ensuring all areas aspects of the development are fully presentable, serviced and properly maintained. To include building and maintaining working relationships with the committee of any Residents Association / RMC, RTM Co and attending their meetings as appropriate

  • Effective supervision of all Concierge and ancillary staff including recruitment, training, control of rotas monitoring of ongoing performance (including an annual review), administration of leave / pay / benefits, and disciplinary and grievance - including night and weekend attendance on a regular basis for contact and audit of staff on unsocial shift patterns

  • Direct liaison and communication (ensuring high levels of customer service) with residents, identifying areas of concern, issuing correspondence and resolving day to day management and maintenance matters

  • Ensuring all Health & Safety obligations and Duty of Care are met effectively, and that all routine checks are in place and carried out (to include regular auditing)

  • The monitoring and supervision of any authorised contractors instructed to carry out works on and around the Development, authorisation of payment, and conflict resolution. (Including authorisation of instructions and invoices as appropriate within limits laid down)

  • Provision of effective response to emergency queries out of normal office hours to include attending site if appropriate

  • The regular inspection and audit of all areas of the development, keeping detailed and accurate records of such. To include prompt rectification of cleaning and maintenance issues arising, or escalation of serious areas of concern and large works to the Property Manager

  • Effective cost control and review of expenditure and accounts, including assisting with setting service charges and presenting of accounts and bi-monthly budget reviews

  • The effective management of the Leisure Club, Spa, Leisure Facilities, Cinema, Treatment Rooms and associated area.



AREAS OF RESPONSIBILITY / ACCOUNTABILITY




  • Responsibility for cost control (against cost estimate) and support to preparation of accounts

  • Responsibility for control of staffing costs

  • Management responsibility for Concierge and Ancillary staff



KEY INTERFACES




  • Lessees and other residents

  • Developer Clients

  • Property Management

  • Head Office

  • Contractors



PERSON SPECIFICATION



QUALIFICATIONS



  • A good overall education to 'A' Level/NVQ Level 3 or 4 standard or equivalent (to include English & Maths)

  • Membership of IRPM would be an advantage



EXPERIENCE



  • Previous experience in Residential Management for a minimum of 1 year is desirable (or other relevant experience) including

  • Minimum of 1 years' experience in a management position is essential

  • Experience of relationship management with RMC's RTM Co. and Resident Associations

  • Ability to manage contracts of work with Contractors



KNOWLEDGE




  • A basic understanding of building maintenance

  • An understanding of the principle aspects of legislation relating to the management of residential property law

  • A basic understanding of Company Law and Company Accounts would be an advantage

  • Able to understand complex legal documentation e.g.; Leases is desirable

  • Knowledge of Health & Safety including COSHH, RIDDOR and carrying out risk assessments

  • Budget management

  • Knowledge of Section 20 requirements



TECHNICAL SKILLS




  • Strong communication skills

  • Excellent letter writing skills

  • Microsoft Word and Excel to Intermediate level



PERSONAL QUALITIES




  • Confident and tactful personality

  • Supportive management style

  • Ability to make fair, firm and positive decisions

  • Self-motivated

  • Ability to build meaningful rapport at all levels


If you have read and understood the job description above and truly believe you possess the experience and knowledge required for this role, then please do click apply now! Can I kindly ask that you have checked the salary and location are right for you before applying. Due to a large amount of applications, if you haven't heard from myself within 7 working days, then unfortunately you haven't been successful. However, I wish you all the best in your job search!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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Please apply with your CV to: Lauren Pratley