Resource Planner

  • Location
    Glasgow, Glasgow City
  • Category
    Office and Secretarial - Project Support
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

This specific role is to support the resource management of the client's support Line Services by using workforce management tools and data monitoring to ensure that MSL service level objectives are met and to maximise efficiency and occupancy. Scheduling rota's and producing long and short term forecasts and management information as well as analysing, monitoring and reacting to real-time staffing levels and call volumes. This will be done using a number of systems and process to avoid service failures whilst supporting the staff group.

This role provides excellent working conditions, fantastic pay and generous hours of work.

General Duties:

  • Schedule Rotas

  • Produce forecasts

  • Laise with several different teams

  • Support the delivery of functions within all teams

You will be working with performance managers, service managers and team leaders for mitigation planning and forecasting schedules.

If this role sounds interesting please get in touch !

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Ricardo Savelli