Retail Associate

  • Location
    London, Greater London
  • Salary
  • Category
    Sales & Retail - Customer Services
  • Job type
  • Industry
    Sales and Retail
  • External Reference

Retail Associate

Pay Rate: £11.10

Location: London

Hours: Full time & Part time

Interested in joining a new exciting venture? Curious to be at the heart of where innovation meets customer obsession? Our client has recently launched the first convenience grocery store to offer Just Walk Out (JWO) Technology in the UK. Their checkout-free shopping experience is made possible by their own JWO Technology, which automatically detects when products are taken from, or returned to the shelves, and keeps track of them in a virtual cart. When you're done shopping, you can just leave the store. Shortly after, your customer account will be charged, and you'll be sent a receipt. The stores offer a mix of everyday essentials, local favourites, and seasonal items, all at great prices. They also offer delicious ready-to-eat and ready-to-heat meals. Our clients goal is to be Earth's most customer-centric company.

We are looking for people who want to join an ambitious, innovative and customer obsessed program.

Who are you?

As a Retail Associate, you will contribute to a vibrant store culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You adhere to and maintain regular and punctual attendance, safety and quality standards and follow standard processes while identifying opportunities for improvement. You are flexible while working in an ambiguous environment with strong attention to detail, possess the ability to quickly prioritise tasks, multitask, have a willingness and enjoy to learn new things, and a commitment to delighting our customers.

What You Do:

  • Deliver excellent customer service acting with a customer-first mindset when answering customer questions

  • Receive, stock, and replenish product

  • Utilise inventory management systems to scan, process, and count product

  • Perform basic calculations including addition and subtraction

  • Identify and communicate barriers to completing assigned tasks

  • Keep the store as clean and beautiful as it was on Day 1 including sweeping and resetting shelves

  • Be responsible for prepping, packaging, and labelling food products of varying temperatures

  • Perform additional duties as assigned and ability to work in environments with varying temperatures

  • Must be able to work flexible hours including nights, weekends and holidays

  • Work in a physical environment, which may include activities like lifting (up to 15.5 kg), standing, and reaching above your head, during your shift


  • 5 GCSE passes at grade C or higher


  • Bachelor's degree

  • Demonstrated positive work attitude and leadership skills

  • Customer-facing experience

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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