Review Contractor

  • Location
    London, Greater London
  • Salary
    £ 14 - £ 15 / Hour
  • Category
    IT - New Media
  • Job type
  • Industry
    IT and Telecoms
  • External Reference

What you'll do:
● View and action reported content on an ongoing basis.
● Respond to user enquiries and escalations pertaining to user safety.
● Conduct objective, fair, thorough, unbiased, and timely investigations into reported content.
● Review and gather evidence to support the decisions and actions you take.
● Identify and share observed patterns about reported content to elevate performance.
● Identify, escalate and help drive solutions for new issues, trends and potential bugs
● Work closely with quality assurance, product, and engineering teams, providing them with timely
metrics and analysis, investigating potential bugs, and following up with stakeholders as needed.
We're looking for someone with…

● High attention to detail and nuance
● Ability to view and process sensitive and disturbing content.
● Strong communication skills, specifically, the ability to defend decisions and provide context in
thought process
● Ability to work independently with minimum supervision
● Self-Starter - Takes initiative to identify opportunities to improve or build on processes and
work products. Results oriented
● Ability to identify patterns in behaviour that can be leveraged for improved decision making
● Strong organisational and time management skills to deal with shifting priorities and high
volumes of work
● Someone with the flexibility to work part-time hours, evenings, and weekends; shift schedule
may be across weekends, early morning 5 am and late nights up until 11 pm.
● Familiarity with Google Suite of products - Gmail, Google Docs, and Google Sheets
● Experience investigating fraud, spam, or other types of inappropriate content is an asset

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Charis Woods