Sales Administrator

  • Location
    Dudley, West Midlands
  • Salary
    £ 20000 - £ 21000 / Year
  • Category
    Sales & Retail - Sales, Retail and Customer Service
  • Job type
  • Industry
    Industrial and Manufacturing
  • External Reference

Title: Sales Administrator

Reports to: Senior Sales Co-ordinator

Salary: £20,000

Based at: Stourbridge

Monday to Friday 8.00am- 5.00pm (1-hour lunch- 40 hours per week)

Key responsibilities:


� First point of contact for daily incoming sales enquiries

� Informing customers of stock availability

� Communicating new price lists to customers

� Provide quotations to customers using CRM

� Raising new sales orders and acknowledging new orders

� Process works orders accurately and efficiently

� Negotiate shipping rates and timescales with customer and courier

� Arrange shipping and logistics for export orders

� Issue picking lists and delivery notes to the warehouse for dispatch

� Provide test certificates for customers where appropriate

� Process card payments, sales invoices and credit notes

� Manage credit control in conjunction with the finance team


� Raise back to back purchase orders with suppliers

� Perform inter-warehouse transfers

� Provide clearance instructions including commodity codes for overseas shipments

� Provide authorisation and deferment numbers accordingly

� Receipt of stock including processing landed costs


� Manage daily order book and action customer back orders

� Manage daily stock record uploads to company website

� Match invoices before passing to line manager for authorisation

� Assist in regular stock takes

� Adjust stock levels on Sage

� Maintain CRM system ensuring customer details are up to date at all times

� Maintain office filing system ensuring documentation is up to date and accurate

Qualifications Required:

� At least 5 GCSEs at Grade C or above, including both English and Mathematics (certificates must be provided)

� Previous work experience within an office environment is essential

� Experience within the manufacturing industry is advantageous, however full training will be provided

� IT knowledge is essential, including MS Office, in particular Word, Excel and PowerPoint

Key Personal/Skill Attributes

� An appropriate competency in job skills and knowledge including good command of the English language and Mathematics

� Flexible approach to work in order to meet deadlines

� Uses available resources effectively

� Demonstrates initiative and personal motivation

� Keen attention to detail

� Displays an understanding of how the job relates to others within the team

� A knowledge and passion for the automotive industry would also be advantageous

The above role is based on a full-time basis. To apply please follow the link or call Georgia on 01384 456782 for more information.

Adecco UK are an equal opportunities employer and an Employment Agency

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Georgia Taylor