Sales Administrator (Polish Speaking)

  • Location
    Evesham, Worcestershire
  • Salary
  • Category
    Office and Secretarial - Sales Administrator
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

Are you fluent in the Polish Language?

Do you pride yourself on providing an exceptional Customer Service?

Would you love to work for a company that really value their employees?

Then this could be the role for you…

Our well-established client who are a market leader in their field are now looking for a talented Polish speaking Customer Service/Sales Administrator to join their multilingual team in Evesham.

You will assist with increased administrative workload, liaise with new European customers and other new markets and provide an outstanding service to your customers.

Key Tasks:

  • Answering customer queries in a timely manner

  • Processing Fax, Email, Telephone orders from customers

  • Responding to general queries and stock enquiries

  • Raising and expediting sample and Point of Sale requisitions

  • Sales order processing, chasing, completion

  • Track and chase orders and their respective deliveries for customers and Sales force. Liaising with warehouse and despatch staff.

  • Process Sales return orders

  • Proactively ensure all orders are released by filtering and checking own work cases

  • Checking prices lists and using correct product and price coding

  • Check stock levels for every order and inform customers/Sales force where shortage or delay

  • Adding notes for cases entered into the system for internal and auditing purposes

  • Process leads

  • Proof-reading translated documentation for accuracy (when required, report any such requests to manager)

  • Liaise with Warehouse regarding alternative transport when issues with deliveries, or express delivery requested

  • Request quotes for special deliveries and communicate these with relevant parties and obtain approval for such deliveries from manager

  • Logging customer issues/complaints into CRM accurately and report these to management as they are recorded.

  • End of day/month processes - assign any received Emails at end of day - filter for open orders and release where applicable - move open orders at end of month to following month where required

If you would like to know more about this fantastic opportunity, then please contact Gemma at Adecco today!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Gemma Partridge