Sales Administrator/Customer Service Advisor

  • Location
    Dudley, West Midlands
  • Salary
    £ 10.77 - £ 11.28 / Hourly
  • Job type
  • Industry
  • External Reference
  • Category
    Office and Secretarial - Sales Administrator

Fantastic New Opportunity Available!

Sales Administrator based in Dudley

Monday - Friday, 9.00am till 5.00pm (30 minutes lunch break)

£10.77 per hour (£21,000 per annum)

Temporary to permanent contract

ASAP interviews available

Please note - There is no heavy sales approach or cold calling involved.

I am currently looking for a go getting, proactive individual who lives for the highest quality customer service. My client is looking for someone who is willing to hit the ground running and embrace the busy environment with ease. If you are comfortable within an industrial type environment and not afraid to go above and beyond to get the job done then this position could be your next big career move.

Key role responsibilities

  • Ensure consistent delivery of the highest levels of client service to all internal/external customers.

  • Accurately process a high number of customer orders

  • Chase sales quotations and log against client notes

  • Being on hand to answer customer queries, complaints and/otherwise via phone and email.

  • Produce letters and invoices for customers as required.

  • Carry out administrative tasks relating to the processing of stock control, quotes, customer data, etc.

  • Training/guidance is provided.

Ideal candidate

  • Previous experience within a similar role is ideal but not essential.

  • Direct customer service experience essential.

  • Professional, warm telephone manner and excellent communication skills are a must.

  • Proactive attitude with the ability to handle various tasks at one time.

  • Must have a meticulous eye for detail and organisation.

  • Ideally a professional looking to grow within the business.

  • Good knowledge of MS Office including Outlook, Excel, PowerPoint & Word.

If the above sounds of interest and you think you fit the character criteria required, please apply directly to the advert.

Adecco UK are an equal opportunities employer and recruitment agency.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Kathryn Brookes