Sales Coordinator

  • Location
    Littlehampton, West Sussex
  • Job type
    Permanent
  • Industry
    Advertising and PR
  • External Reference
    JN-052021-182842
  • Category
    Industrial & Manufacturing and Production - Manufacturing

We are currently recruiting for a full time, permanent Sale Coordinator in Littlehampton.


The role reports into the Customer Service Manager and provides customer support to the external customers and internal teams.



Key Duties:



  • Deliver customer experience in accordance with plan for every premier customer and service level matrix

  • Primary day to day contact point for allocated Premier customers and contributing to positive customer experience scores and continuous improvement.

  • Manage unique & time bound customer requirements for export drop-ship orders

  • Manage distributor & direct customer inbound orders.

  • Manage customer export shipping requirements.

  • Export shipment tracking, handling issues from carriers & customer



Requirements:



  • Experience in a customer service B2B environment.

  • Resilient & able to work under pressure to multiple time bound customer requirements.

  • Strong communication skills (written and verbal) and able to communicate equally confidently and effectively with global external customers and internal stakeholders.

  • Experience of export shipping environment desirable.

  • IT skills: proficient in Microsoft packages essential with a CRM experience desirable.

  • Able to own tasks and use own initiative


Full job description and details will be provided upon application.


By registering with Adecco you will benefit from the support of a dedicated and experienced Recruitment Consultant, have access to variety interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond! We are fully compliant with GDPR and your details will not be forwarded to any external companies without your express permission.


Please note: This position is based in Littlehampton, please only apply if you are willing and able to work in this location, and have the required skills. All applications will be reviewed within five working days by one of our experienced consultants and successful applicants only will be contacted within that time-frame. Please be assured that your details remain confidential and they will not be sent out to our client(s) until you have been contacted by us and have given us your consent, in accordance with REC guidelines. Adecco is an equal opportunities employer.


Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Esther Lambell