Sales Order Processor

  • Location
    Basingstoke, Hampshire
  • Salary
    £ 18000 - £ 20000 / Year
  • Category
    Office and Secretarial - Administrator
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

Sales Order Processor



£18-£20k per annum + benefits

Duties and Responsibilities

  • Provide quotations, delivery times and part number assistance

  • Ensure timely processing of customer orders and the efficient resolution of customer queries

  • Execute order placement (including recommendation for action if customer is on credit hold, or coordination of pre-payment activity, order acknowledgement)

  • Add notes to orders/order lines

  • Reserve stock against Orders and issue Picks and provide list of Picks to the warehouse

  • Coordinate large consignment shipments and ensure that customer is fully informed of any delays to ship on time. Provide customer with details of available stock and offer partial shipment options.

  • Issue shipping instructions

  • Archive key order details (PO, SOA, customer supporting paperwork such as emails, FOC and Warranty details) such as to provide auditors with clarity on all issues

  • Oversee and ensure compliance with customer's Letters of Credit.

  • Track issues with deliveries and provide support to both the customer and freight agent to ensure all freight and customs clearance requirements are met

  • Work closely with the warehouse to ensure that all stock/shipping issues are resolved in a timely manner

  • Provide administrative support to the field based sales force.

  • Invoice customer orders (Spares Orders) and work with accounts department and the customer to resolve invoicing issues

  • Provide holiday support for the other team members within the central services function

  • To ensure full participation in the performance development review (PDR) process and maintain an up to date record of all training and development activities/programmes.

Please apply online at Adecco.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Holly Brown