Sales Representative

  • Location
    Motherwell, North Lanarkshire
  • Salary
  • Job type
  • Industry
  • External Reference
  • Category
    Sales & Retail - Specialist Sales - Related Services

Our client a well established Manufacturing facility is seeking a Internal Sales Representative (Power Pricer) , Permanent role for their site based in Newhouse , Motherwell, Lanarkshire.


Promote and sell the organisation's products and services within an assigned geographic area, product range or list of customer accounts to secure orders at the best commercial rates within lower volume sales in line with the company's terms and conditions to the highest Environmental, Health and Safety standards

Key Figures

  • Quotes per day

  • Accessory Sales (£)

  • Quote Win %

  • Tonnes Sold

  • £/T Above Objective Price

  • Quote Open %


Negotiate prices and secure for lower volume sales leads using the set guidelines within the Power Pricing system in response to customer enquiries

Analyse and identify customer requirements from customer correspondence and refer if outside area of responsibility

Input customer enquiry into Power Pricing tool

Use the Power Pricing guidelines to make decisions on what to quote the customer Calculate prices for products that fall outside range of power pricing

Quote the customer

Post won orders/quotes to ARMA through Power Pricing system

Promote additional products and added value services

Assess customer needs

Research the project for appropriate product suggestions Identify appropriate products for project

Calculate and quote the customer

Identify, research and contact prospective and current customers and build/maintain positive relationships that will generate future sales and repeat business

Use internal and external resources to identify potential customers Make contact with prospective, lapsed and current customers

Establish the needs of the customer

Coordinate visits to sites if the volume is appropriate

Engage with the appropriate company stakeholders to refer sales leads (accessory sales, any query) Provide customer feedback and information on customer and competitor activity to appropriate

contacts within the organisation so that they can respond to changing market conditions and customer demands

Manage quotes within Power Pricing system

Review status of quoted projects

Identify open quotes and contact to enquire up to date customer requirements Update Power Pricing with current status of customer enquiries

Ensure all lost quotes are captured in the appropriate system

Manage the delivery of secured orders

Coordinate with Production and Transport in depot or via third party to deliver order requirements where appropriate

Obtain rebar and delivery schedules

Supply schedules to automatic scheduling repository efficiently

Oversee the customer delivery schedule through scheduling system

Liaise with production to ensure delivery commitments to our customers are met

Resolve problems and customer complaints

Identify potential complaints from customers as the contract progresses Take appropriate action to avoid a customer complaint

Respond to customer complaints that arise Log customer complaints in CRM system

Respond to feedback received from the CRM system

Analyse and take action or escalate when common complaint trends are identified Work in conjunction with the credit control team to resolve credit issues

Miscellaneous or ad hoc business requirements

Manage specific projects or undertake specific project activity as determined by the business or line manager

Travel to specific locations in order to undertake role requirements as required Represent your function or business at meetings or events as required

Undertake any reasonable request in order to support the needs of the business

Technical Competencies : Power Pricing, ARMA, CRM, Excel, Word, Powerpoint, Outlook, Success Factors

The package details are as follows:

  • Salary: 25k per annum.

  • Permanent Role

  • Working Hours: 37.5 hours per week.

  • Shifts to be 8.30am to 4.30pm Monday to Friday.

  • Holiday: 25 days annual leave plus bank holidays.

  • Pension: auto-enrolment at 4%, matched by the Company up to 5%.

  • Life cover at three times basic salary, whilst actively contributing to the pension scheme

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact kristy elvins