Sales Support Administrator

  • Location
    Sheffield, South Yorkshire
  • Salary
    £ 20000 - £ 22000 / Year
  • Category
    Office and Secretarial - Sales Administrator
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

An excellent opportunity has arisen for a Sales Support Administrator to join a well-established, successful family run business based in North Sheffield.

Working for a highly supportive company who love to reward hard work and success, this role would suit a motivated, proactive individual with exceptional communication and customer service skills, who enjoys working in a busy and fast paced environment.

Liaising with and building rapport with customers over the telephone is a key part of this role so the successful candidate will be a confident communicator who enjoys delivering an efficient, effective and exceptional customer experience.

Key duties and experience will include:

  • Answering the telephone and responding to emails, dealing with a wide range of customers

  • Understanding customer requirements, providing product advice and information where necessary

  • Compiling and sending quotations to customers

  • Dealing efficiently with a variety of customer queries which include pricing queries and delivery cost queries

  • Checking stock levels

  • Liaising with production to understand lead times for orders

  • Work collaboratively with the marketing team to follow up on leads from the website of potential new customers

  • Follow up on sent quotations which have not yet converted to orders

  • Utilising a variety of IT Software including bespoke systems and the MS Office Suite (MS Excel, MS Word, MS Outlook)

  • General administration duties (filing, scanning, updating databases)

Benefits include:

  • Free onsite car parking

  • Christmas shut down (only required to save maximum 2 days holiday)

  • Westfield Health Cover after 3 Months

  • Excellent company culture who understand the value of work/life balance

  • Real opportunities for career development

This is a full time, permanent position working 37.5 hours Monday to Friday

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Nicola Swallow