Sales Support Coordinator

  • Location
    Dundee, Dundee City
  • Category
    Office and Secretarial - Administrator
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

One of our clients is recruiting for a Sales Support Coordinator on a permanent basis. Within this role you will work in partnership with the Sales & Delivery Teams on an allocated portfolio of clients. You will work on specific sales support activities in collaboration with the Sales Team members, Client Support Team, global functions and business units to develop and maintain new and existing customer relationships and accelerate growth opportunities.

To succeed within this role you will:

� Create and manage productive conversations with senior leaders at prospect/client companies

� Distribute account intelligence, prospect intelligence and qualified prospects/leads appropriately

� Work closely with internal cross functional teams to deliver on results in support of our customers and Sales Team colleagues

� Using your research skills to really understand our client's needs you will undertake and coordinate key research, analytics and writing of discussion documents, presentations and actively input to proposals based on needs and issues facing named Clients

� Support, foster and maximise sales and profitable revenue

� Support Sales & Delivery Team by phone/Skype and selected face to face customer meetings with Senior Leaders where larger longer term opportunities are possible.

� Undertake all tasks, activities, sales support coordination, workshop follow up and meetings relating to all customers requirements whilst providing an exemplary and Legendary Client Experience globally

� Proactively foster and develop ongoing relationships with customers through raising awareness of our product range; coordinating, supporting and reinforcing key global marketing campaigns; portfolio education; consistently meeting and surpassing service expectations

� Understand and contribute to wider projects and/are client programmes whilst representing Client Support - Global Operations brilliantly

� Act as Super User in CRM (and other databases) by providing support and expertise to Global Sales & Delivery Team. Manage data entry, run reports and support troubleshooting as necessary

What you're great at

� You will have an outgoing nature, eager to build relationships and a desire to learn

� You will be a confident and proactive communicator, with acute listening skills

� You will be a flexible, pre-emptive, responsible self-starter and a team player who works calmly under pressure

� Possess excellent time management, project management and prioritisation skills

� Focus on sales and client objectives that are realistic, attainable and measurable globally and manage expectation accordingly.

� Spotting opportunities to improve the way we work and make it easier for customers (internal and external) to do business with us.

� Take action when needed to manage client communication

� Knowledge of industry and concepts, sales cycles and buying influences with the ability to overcome objections while using customer cues to guide conversations

� Strong phone presence with excellent listening skills

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Karyn Stitchell